General Sales Conditions
- PRICES AND TRANSPORT
All prices are in EURO, accessory charges excluded. Price updates are indicated in the offer or at the time of the order confirmation. The transport is ex-factory (ex-works), packaging excluded. The goods are sent under the sole responsibility and risk of the Buyer and any complaints should be addressed to the Freight Forwarder that has taken over the goods. If transport is organized by D.T.M. Parts Ltd. this information will be shown on your confirmation and on the invoice.
Payment terms are settled with the Buyer at the time of the order confirmation. Payments cannot be suspended even in the event of claims. The goods remain property of D.T.M. Parts LTD until they have been paid for their entire value. Payment terms are indicated on your confirmation and on the invoice.
D.T.M. Parts LTD does not take responsibility for the delivery date, which is an estimate only. Should more than 90 days shipment delay occur, the Buyer may cancel the order. No refund or compensation will be due by the Seller in the event of cancellation of the order or impossibility of delivery due to reasons of force majeure or other circumstances beyond the Seller’s will.
- REFER TO CODE
Although STAR® spare parts are not genuine, they are substitutable with these last ones. Reference numbers of the original manufacturer are only indicative.
- WARRANTY AND CLAIMS
Should there be any claims, the Selling Company must be informed by written notice. Goods may be returned only after our authorization is received. If after our technical checking, the part should turned out to be defective, our guarantee is limited to the replacement of the faulty parts, without any reimbursement for any possible damage caused by them. The warranty is valid for one year from date of delivery.
For any dispute between Seller and Buyer is expressly agreed that the exclusive jurisdiction is the one of Bologna Court - Italy. In the event of sales to foreign nationals or foreign residents, the parties expressly agree that it will be the Italian Law to regulate their business relationship, also appointing the Italian Authorities in case of controversy.
All rights are reserved and it is forbidden their reproduction or transmission in any form, even if partial, without the permission of the DTM Parts LTD . The STAR ® logo is a registered trademark owned by DTM Parts S.r.L. This version replaces all previous versions.